Exchanges, Returns, Shipping

Exchange Policy

We are happy to accept returns for exchanges only if

Exchanges are initiated within 5 days of delivery
The order has not been worn, washed, or altered in any way.
It is returned in its original packaging with original tags
please note that clients are responsible for return fee and if product is inspected and accepted, your exchanged will be shipped to you

To ship your order back for exchange kindly contact us and return label will be sent to you

Shipping & Processing

All items are shipped within 2-3 business days as handling takes 1-2 business days. Due to COVID-19,processing times may be affected. Also, Holidays and weather may affect this days.

Orders are typically delivered within 5 business days.

Returns and Refunds

Due to the product availability, we unfortunately do not offer returns and refunds. Refunds are only possible when a wrong item was erroneously shipped to client. Hence we highly recommend you use our Alteration add-on to be sure your dress is coming to you in your perfect size

Lost or Stolen Orders
If the item you purchased has been shipped, delivered and tracked, then we are not liable for the cost of the items if stolen or lost. Please contact your local post office to track missing item or kindly ask your neighbors.

Sale Items
Only regular priced items may be returned for exchange, Unfortunately sale items cannot be returned or exchanged.